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Hello there, @hqualityframing.
We've recently updated our customer care experience. The best way to reach our support team is to sign in to your account, select the Help icon on the top right, and then Contact Us at the bottom of the panel.
Here's how:
- Log in to your QuickBooks Online.
- Go to the Help icon.
- Click the Contact Us button.
- Provide some details about your concern in What can we help you with? field and choose Continue.
- Enter your concern and click on Let's talk.
- Choose either Start messaging or Get a callback.
- Enter your contact details, then tap on Send message or Confirm my call.
On the other hand, you've got me here to assist you with any QuickBooks concern. If you could please provide me with some more details for what you were experiencing, I would be happy to take a look and help get it taken care of.
I have here a link that you can visit about some helpful articles that contain information on how QBO works: Get started with QuickBooks Online.
I'm always here to help if you have any other concerns or questions. Just tag my name in the comment section and I'll get back to you as soon as I can.
