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David-Flores
Level 1

Can I print payment receipts from the QuickBooks mobile app? I can enter payments but I don't seem to be able to print them.

I would like to have a portable printer (Bluetooth) and print payment receipts when I receive payments from my customers.

2 Comments 2
Irene R
QuickBooks Team

Can I print payment receipts from the QuickBooks mobile app? I can enter payments but I don't seem to be able to print them.

Yes, you can print payment receipts from your QuickBooks mobile app, depending on your device. Let's tackle this topic and find a portable printer that works for you, David.

 

Before anything else, kindly specify which device you use to print payment receipts from the QuickBooks mobile app. This detail will help us address the issue effectively.

 

That said, GoPayments supports receipt printing on Android devices using Bluetooth, provided you're using one with version 12 or higher. Devices with Android 11 or older are not supported. For instructions on checking your Android version, visit Google's website.

 

Moreover, one of these EPSON printers ensures compatibility when printing receipts with GoPayment:

 

  • TM-m10 Bluetooth POS printer
  • TM-m30 Bluetooth POS printer

 

If you're experiencing printer connection problems, check out this troubleshooting guide for assistance: Print receipts in GoPayment on your Android.

 

In the meantime, if you cannot print your receipts on your QuickBooks mobile, access your account from a website to produce a copy.

 

Additionally, mailing statements to customers inform them of outstanding balances or soon-to-be overdue invoices. For steps on creating one, refer to this article: Create and send customer statements in QuickBooks Online.

 

Get back to me if you have further questions about printing payment receipts in the QuickBooks mobile app. This thread is open 24/7 to assist you whenever needed.

David-Flores
Level 1

Can I print payment receipts from the QuickBooks mobile app? I can enter payments but I don't seem to be able to print them.

In order to use GoPayments we need to link our bank accounts to QuickBooks. I would prefer not to do that. 

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