You can only send statements via email to ensure the security and confidentiality of the information, toddglickfield. Since your client doesn't have one, I've got a workaround you can consider.
Transmitting statements via text message is currently unavailable. Alternatively, you can provide them with a printed copy or discuss it with your client to explore other ways to share. A third-party application can also be an option to mail estimates, invoices, and sales receipts.
Here's how:
- Go to the Apps menu on the left panel.
- Select the Find apps tab.
- Enter a name or keyword on the search box and filter categories or industries to discover more.

Additionally, visit this page to scan more apps that integrate with QBO outside the program: QuickBooks App Store.
Moreover, check out this article to review, edit, or customize the summaries of outstanding balances or invoices: Create and send customer statements in QuickBooks Online.
Furthermore, save these references to document your receivables or handle customers or vendors with open balances:
If there is anything else I can assist you with statements or if you need help exploring other available choices, please don’t hesitate to let me know. Making your experience seamless and convenient is our goal.