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treasurer132
Level 1

Can I switch my security confirmation from a text message to email? Or WhatsApp?

I’m traveling and using the QB app. I do not have global roaming on my phone so no phone calls or text, just email and WhatsApp. How can I authenticate? Can I change it to an email?
1 Comment 1
MelroseV
QuickBooks Team

Can I switch my security confirmation from a text message to email? Or WhatsApp?

Yes, you can switch your security confirmation to an email, treasurer132. Allow me to guide you on how to do it.

 

Please know that Intuit is committed to securing your information by providing advanced security tools and systems.

 

Here's how:

 

  1. Sign in to your Intuit Account.
  2. Select Sign in & security.
  3. Under Multi-factor authentication, click Edit next to your phone number.
  4. Click Email instead of Text message for receiving verification codes.
  5. Enter your email address and select Update.

 

In case you bump into any other issues related to your Intuit account, take a look at this reference: Get help if you can't sign in to your account. It details various scenarios, along with their solutions.

 

You can go back to me here if you have additional concerns regarding the security of your Intuit Account, treasurer132. I'll be around to lend a hand. Stay safe!

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