Hi there, Ryan. We appreciate the time you’ve spent on the initial troubleshooting steps to modify your recurring transactions.
For the fastest resolution, I recommend contacting our Live Support team.
They can run real-time diagnostics and walk you through the required steps, making sure we capture all the details needed to resolve your concern.
Here’s how to reach them quickly:
- Sign in to QuickBooks Online and click the Help (?) icon in the upper-right corner.
- In the Help window, go to the Search tab and select Contact Us at the bottom.
- Type your concern and click Continue.
- Choose Callback or Chat to connect with a representative.
If you have any other QuickBooks questions, please reply to this thread. We’re here to help.