We have the right department that can assist you through phone, @copydesigninc.
The Community is a public page where you can only post a concern. QuickBooks or Intuit has designated departments that divide experts to their respective lines of support.
With the new contact feature in QuickBooks Online, it only takes a few easy steps to get in touch with our Customer Support Team. Here's how:
- Open your QBO account.
- At the top right, click the Help icon.
- Click Contact Us.
- Under What can we help you with?, please enter your concern.
- Click Let's Talk.
- Scroll down and choose to Get a Callback.
Let me share this link where you can learn more about the use of the different features in QBO: https://quickbooks.intuit.com/learn-support/getting-started-with-quickbooks/how-to-use-features-and-....
Please know that I'm always around to help with any QuickBooks issues you may be having. Just leave me a comment below. Take care.