Can someone help me with the error I encountered when saving a vendor's bank information?

What error message? Try opening your QBO account on any private/incognito browser. Did you encounter the same error message?

Let's perform some troubleshooting steps for you to update the vendor's bank information successfully in QuickBooks Online (QBO), Jake.

May we know what specific error message you've encountered when saving the vendor's bank information? To better isolate this issue, we can perform some troubleshooting steps on your web browser to see if that's causing the issue. Let's start by opening a private window or an incognito window in the browser. This opens your account with a clean slate and loads fresh data. Here's how:

• Mozilla Firefox / Internet Explorer: Press CTRL + Shift + P
• Safari: Press Command + Shift + N
• Google Chrome: Press CTRL + Shift + N

Once in the private or incognito window, sign in to your account and update the bank information again. If it works, go back to your original browser and clear the cache. Alternatively, you can use other compatible browsers.

On the other hand, if you are trying to edit the bank information and you've encountered the "Edit Vendor's bank info error: "Something's not quite right 'An application error has occurred while processing your request" error message, then we have an ongoing issue. Rest assured our engineers are working together for the permanent fix.

We recommend contacting our Customer Support Team. They'll add you to the list of affected users and send you an email notification once there's an update on this issue. Here's how:

1. At the top right, click the Help icon and choose the Assistant section.
2. Type your concern in the Type Something field.
3. Click Talk to a human.
4. Hit I still need a human.
5. Press the Get help from a human.
6. You'll be routed into the How can we help? page. Then, choose a way to connect with us: Start a chat or Get a callback.

You can check out this article containing our support hours: QuickBooks Online Support. To help you with your bills and recording payments, you can refer to this article: Create and manage bills and bill payments in QuickBooks Online.

I'm a post away if you need help with managing your vendor bank details or any QuickBooks-related concerns. Please leave a comment below and I'll get back to you.