Can't make an invoice from the app

Thank you for the screenshot, metalman23.

We want you to go through a different experience than this. I appreciate you for logging through a web browser to isolate the issue.

Currently, we have an ongoing issue about not being able to create an invoice using the QuickBooks Online application. With that, I suggest contacting our phone support agents so you'll be added as one of the affected users. Here's how:

1. Log into your account on a web browser.
2. Click the ? Help icon.
3. Go to the Search tab.
4. Click Contact Us.
5. Select Ask about something else.
6. You may type in Unable to create an invoice on the app.
7. Click Continue.
8. Select either Chat with us or Schedule appointment.

Once the issue is resolved, you can check these articles on how to manage invoices and their payments:

• Create invoices in QuickBooks Online
• Record invoice payments in QuickBooks Online

We appreciate your patience while we're working to resolve the issue the soonest. Don't hesitate to get back to us whenever you have concerns.