Can you call me

Hello @jblair1,

Welcome to the Community. I'm here to assist you with your concern about canceling the QuickBooks service.

You can request a callback to speak with our QuickBooks Support Team. The option is available when you access the Help menu in the upper-right part of the screen.

Before sharing the steps, I want to share how you can cancel active services under your account. It's easy, and you can do it without contacting support.

Please follow these steps:

1. Sign in to QuickBooks Online as an admin user.
2. Click the Gear icon in the upper-right corner, then select Account and settings.
3. Go to the Billing & Subscription tab.
4. Select Cancel subscription or Cancel online.

If you still want to speak to someone, you can follow the instructions below. Our support for Plus, Essentials, and Simple Start is available from 6 AM - 6 PM PT (Monday - Friday) and 6 AM - 3 PM PT (Saturday). For Advanced, any time, any day.

Here's how you can reach them:

1. Click the Help tab in the upper-right corner.
2. Go to the Assistant tab.
3. Click Get help from a human.
4. Choose Chat with us or Have us call you.

Please know the Community is always available to help with your QuickBooks concerns. Don't hesitate to add more details, and we'll be sure to help out.

Also, you can change your payment method or billing schedule directly in QuickBooks. I've attached an article you visit to learn more about the process: Manage billing, payment, and subscription info in QuickBooks Online.

Feel free to reach out in this public space if you have questions about your account. I'll be around to lend a hand.