Cannot edit addresses in milage tracker

Let's make sure you'll be able to edit addresses in the mileage tracker, JHSFresno.

Generally, tracking mileage with QuickBooks Self-Employed app automatically records your work trips. You'll have to ensure that your QuickBooks Self-Employed app is updated to the latest version. To do this, follow the steps below:

For iOS

1. On your device, open the App Store.
2. Select the Today tab, then select your profile.
3. In the Available updates section, look for the QuickBooks Self-Employed app.
4. If you see the option, select Update.

For Android

1. On your device, open the Google Play store.
2. On the home screen, select the Menu ☰ icon.
3. Select My apps & games.
4. In the Updates tab, find and select the QuickBooks Self-Employed app. Note: if you don’t see the QuickBooks Self-Employed app in the Updates tab, your app is already up to date.
5. Select Update.

For more information, you may also want to take a look at these articles for other options that you can try: However if you're still experiencing the same issues, I recommend reaching out to our support team so they can take a look at this and investigate further. They have the tools to pull up your account in a secure environment. 
 

• Fix Mileage Tracking Issues In QuickBooks Self-Employed for iOS
• Fix Mileage Tracking Issues In QuickBooks Self-Employed for Android

Furthermore, you can always try tracking mileage manually. Here's a complete guide to how you're going to do this when using the app. I've added this article for more information: Manually track Mileage On QuickBooks Self-Employed.

Fill free to let me know if you have any concerns that you want us to help you with. Remember, we're here to help you anytime.

I am a user for quite sometime. I've done everything possible. Yes, the app and the operating system are up to date. I have screen shot to show issue.

I'm here to share a few details about tracking mileage in Self-Employed (QBSE), JHSFresno. 

We can track miles in QBSE through a mobile device, and the system automatically does it for you with your phone's GPS. The app will also detect the starting and stopping locations when driving for all of your trips. 

Since you've mentioned that you do some troubleshooting steps to get around this issue, I recommend contacting our support team to check what other option to edit or enter the address with your trip details. 

Here's how to contact them:

1. Click Help inside QuickBooks Self-Employed.
2. Select Contact Us.
3. Enter ''Can't edit or enter the address in trip details" in the description field, then click Continue.
4. Select either Chat or Callback.

Additionally, I'd recommend browsing this article to learn how to categorize your trips. This ensures your record is accurate. Automatically Track Mileage in QuickBooks.

If you need further help with mileage tracking, please post here again. I'll be more than happy to help you.