Case number: [removed]?

Ferd1 · ‎August 22, 2023

Having to save a file first to print anything?

Bryan_M · ‎August 22, 2023

Hi there, @Ferd1. Thanks for posting here.

As much as we want to help you, we'd like to know more about the detailed info of your goal. Like what kind of file you're trying to save and print.

Please come back here if you have additional info. We'll be willing to attend to it. Take care, and thanks again.

View solution in original post

Bryan_M · ‎August 22, 2023

Hi there, @Ferd1. Thanks for posting here.

As much as we want to help you, we'd like to know more about the detailed info of your goal. Like what kind of file you're trying to save and print.

Please come back here if you have additional info. We'll be willing to attend to it. Take care, and thanks again.

Ferd1 · ‎August 22, 2023

Sir, anything I want to print in QB Online like an invoice, a check or whatever, will take me to a screen of :

Print, email, or save as PDF

To print, right-click the preview and select Print. Or, click the Print icon if you see one below.

Click here to download the PDF if you are unable to view it below

and when I open the only blue tab that says to open- it makes me save the file in "My Folders" first. So I have to creat a location in there to save the pdf FIRST!. It should just print!

i just tried to print a balance sheet- it (a page) wouldnt even load. this problem started late Spring?May ish. My business drops off int the summer since I serve a lot of School Districts, so i didnt much think about it - and now I need it.

I was given a case number and was told to wait 24-48 hours for engineers to get back to me for a problem they already know about. I contacted QB this evening and never got a response from the agent about the status of something that should have been fixed before I contacted your offices. I am real upset. So QB has created more steps/work for me to do and have a non-descript folder to store transactions before I can print them.

Kurt_M · ‎August 22, 2023

We appreciate you getting back here in the thread, @Ferd1.

Before anything else, know that we value your time and effort in reaching out here in the Community and that our goal is to provide concise information to help you get through your current situation. Reading through your post, please be aware that it'll differ on what browser you use. That said, you can modify your browser so you can automatically print data from your QuickBooks Online (QBO) without having to Save them as PDF on your device. If you're using Google Chrome as the main browser when using QBO, these are the steps:

Access Google Chrome in your device.
Click the Three Dot icon beside the Profile icon.
Go to the Privacy and security section.
Select the Additional content settings.
Click the PDF Documents, and then click the Radio button beside Open PDFS in Chrome.

Moreover, we've got these articles to help you manage invoice payments, custom templates, keep track and customize your business reports, and learn more about what data you can get out of QBO:

@Ferd1, you can visit us anytime if you need further assistance or have any additional QuickBooks-related queries. We aim to improve your experience when using the program. That said, we've got you covered. Take care, and have a nice day!

Ferd1 · ‎August 23, 2023

Sirs;

I tried to locate the exact items but no luck - I have Widows 11 home, latest chrome version updated again and Chrome is my default browser.

These directions do not work. there are no options as delineated ""

Select the Additional content settings.
Click the PDF Documents, and then click the Radio button beside Open PDFS in Chrome.

Additional content settings does not appear so i am unable to click on pdf documents

please advise

Tori B · ‎August 23, 2023

Hi there, @Ferd1.

Thanks for checking back in with us.

Allow me to share some screenshots to help you navigate the Chrome settings.

Go to the Privacy and Security settings.
Click on Site Settings.
Scroll down to the Content section. Click on the Additional Content Settings option.
Scroll down and tap on PDF documents.
Then select Open PDFs in Chrome.

That should do the trick. I hope this helps to navigate you a little easier. Please don't hesitate to let me know if you are still having issues. I'm always happy to help. Take care!

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Case number: [removed]?