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PhoenixPaint
Level 1

Categorized transactions not showing when reconciling

I have 6 transactions that have all been categorized from the banking tab. When I try to reconcile the statement none of them are showing up. One that was put to undeposited funds and I changed to the correct account but it still  does not show up. When I look at the transaction journals they are all in the correct accounts except the one that I corrected. It still shows undeposited even after correcting.

1 Comment 1
Ethel_A
QuickBooks Team

Categorized transactions not showing when reconciling

Welcome to the Community.

 

Let me share information about reconciling an account in QuickBooks Online.

 

When reconciling, make sure to review the dates of the transactions. It should be within the reconciliation period.

 

If not, you can edit the date of the reconciliation period. See the screenshot below for the reconciliation period.

 

For future reference, you can read this article about reconciling an account: Reconcile an account in QuickBooks Online.


If you encounter an error when reconciling, here are articles to help you:

 

 

Let me know if you have questions about reconciling an account. I'm always here to help. Have a great day.

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