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Level 1

cc on Emailed Invoice

Running QB Pro 2020 Desktop.  When I email a sales receipt, I get a copy (cc) of what was sent.  Is there a way to either remove the cc of the email that 

1 Comment
QuickBooks Team

cc on Emailed Invoice

Hello there, 9999999999.


To avoid receiving the Sales Order to you customer, you can customize it by going to transaction page. Let me guide you through the steps.


  1. After you have verified the Sales Order you have created, click on the Email icon, there will be a Send Sales Order page that will pop up.
  2. Choose the Email then delete the CC recipient.
  3. Click Send Now button.


You can repeat the steps above every time you are going to email a transaction to your customer to avoid receiving a copy.


Let me know if you need further assistance. I'm always ready to help you out. Take care.

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