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shermizzle
Level 3

Chat help is USELESS

If the supervisor actually comes back at all, it’s a win. I’ve lost count of how many times they hang up or close the chat.

buchanan1963
Level 2

Chat help is USELESS

Case:1577158525 was opened on the problem; you can view the ticket I would assume?

Fiat Lux - ASIA
Level 15

Chat help is USELESS

@buchanan1963 

We are just a fellow community member, not Support nor their employee.

buchanan1963
Level 2

Chat help is USELESS

Sorry, thought you were from Quickbooks. The problem (QB Enterprise desktop) was obtaining a report of my fixed assets to include Beg Bal 2021, 2021 activity, End Bal 2021. Most reports I could not get any begin balance or end balance; only activity and total of activity. Only the GL report would give me beg/end balances. And with all reports, when I selected "fixed assets" in the filters, the report would not eliminate all the other accounts. It would only zero the all the $$ data. So when I extracted to excel, I had to go back and delete all those "zero dollar" rows. 

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