Clean Up Bank Deposits Screen

Good day, @TE55117.

Let me share insights on how deleting old transactions affects your records in QuickBooks Online. 

Once you delete your previous credit card payments, QuickBooks will automatically unlink them to your paid invoices. This means deleting them will cause an imbalance in your books.

Based on your scenario, it seems that these transactions are the ones listed under your Undeposited Funds account. This is the reason why they are showing in the Bank Deposit window. 

I'd recommend depositing them to the right accounts first. That way, they will be removed from the Bank Deposit screen. Here's how:

1. Click + New.
2. Select Bank Deposit.
3. From the Account ▼ drop-down, choose the account you want to put the money into.
4. Select the checkbox for each transaction you want to combine.
5. Make sure the total of the selected transactions matches your deposit slip. Use your deposit slip as a reference.
6. Click Save and close or Save and new.

Once done, this will now remove the old credit card payments from your Bank Deposit window and also in the Undeposited Funds account.

For more info, check out this article: Record and make bank deposits in QuickBooks Online.

I'm just a reply away if you have other questions with the QuickBooks Online, @TE55117. Just add the details of your concerns in this thread and I'll help you out.

These are not credit card deposits.  They are the left-over's from previous credit card payments and journal entries.  It is the screen where you enter the deposits and you can choose which boxes to check at the top of the screen or select a QB payment further down or add funds to the deposit at the bottom. Many of the credit card payments and QB payments we have received (like thousands) are not showing on the entry screen, only some of them.  

I appreciate you getting back to us and adding details to your concern, @TE55117.

I’ve got some steps for you to perform to clear those transactions in the Bank Deposit screen.

1. From the left pane, click Sales and select Customers.
2. Click on the customer's name and look for the payment.
3. On the Receive Payment page, change the account from the Deposit to drop-down list to any bank account.
4. Click Save and close.

From there, when you go back to the Bank Deposit page, you’ll no longer see those bunch of payments. 

For future reference, here’s an article you can visit to know more details about why some payments go to the Undeposited Funds account: Deposit payments into the Undeposited Funds account in QuickBooks Online.

Stay in touch if you have any other questions or concerns about organizing your transactions in QuickBooks Online. I’ll be right here to answer them for you. Enjoy the rest of the day.

I think you are on to something!  I'll have to try some out and see what happens.  It's probably the ones in undeposited funds that  *ARE NOT*** reconciled.  Most are and that is probably why we don't have thousands or more. 

I have the same issue however these were matched as received, not deposited. the accounts are reconciled, but probably by an adjusting entry. They are from a previous year, so do I need my accountant to clean this up? 

Good morning, @Soybeangal. 

Thanks for chiming in on this thread. 

Yes, we recommend reviewing your account with your accountant to be sure you don't delete any entries that you may need and to help clear up this information for your business. 

If you don't have one, check out this link to find one near you. 

Feel free to come back if you have any other questions. I'm only a post away.