COGS as the Expense Account in a Non-Inventory Product

rlmaunders · ‎July 23, 2024

When did Quickbooks disable the ability to assign a new non-inventory product's expense account to a COGS account? Up until today, I've never had an issue with this, and have 100+ products (all categorized as "non-inventory") linked to a COGS expense account. However, upon adding a new non-inventory product today, I can assign and save the product with the expense account linked to COGS, but it is re-defaulting to "Purchases" after I click "save."

I know that you typically would not associate COGS with a product unless it is a formal inventory item, but I work for a super small company, and the COGS tax considerations are not relevant in this case (our CPA knows the purpose behind the use of the account and categorizes it properly). We are a reseller and all items are shipped directly to the end user, so we classify these products as non-inventory for that reason.

RoseJillB · ‎July 23, 2024

I have fixes available for you to rectify assigning accounts for noninventory items in QuickBooks Online (QBO), rl.

Assigning the correct accounts for your items is vital to track them within the application accurately. Your experience with reverting the account assigned to purchases is quite strange. Let's rectify this by performing troubleshooting steps that help address unusual behavior on a cloud-based application like QBO.

We can begin by accessing your company file using a private window. A private window is a helpful tool for troubleshooting browser-related difficulties, as it won't preserve any history. The following are the keyboard shortcuts:

Google Chrome: press Ctrl + Shift + N
Mozilla Firefox: press Ctrl + Shift + P
Safari: press Command + Shift + N

Sign in to your QBO company file and set up your noninventory expense account in this setting. After that, we can clear your browser's cache or cookies to avoid similar issues in the future. Alternatively, opting for one of the supported browsers can also be a wise decision.

Explore your financial health by generating reports in QuickBooks Online. The application offers a variety of reports that provide valuable information about various facets of your business.

Keep in touch if you need additional help managing your products and services on file. The Community always has your back. Stay safe!

Rainflurry · ‎July 23, 2024

@rlmaunders

Not sure why that's not working for you. I'm able to assign a non-inventory product a COGS expense account and it sticks.

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COGS as the Expense Account in a Non-Inventory Product

COGS as the Expense Account in a Non-Inventory Product

COGS as the Expense Account in a Non-Inventory Product

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