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Sam 12701
Level 2

collect sales tax

In QuickBooks Point Of Sale system does not add any sales tax to the sale even after checking the 'collect sales tax' box and adding the tax codes.

what am i missing?

2 Comments 2
Level 3

collect sales tax

Hi Sam,

Check out my entire playlist of 12 videos covering all topics for QuickBooks POS Tax Collection.

Have a great day!



Peter Eastvold

BlackRock Business

QuickBooks Team

collect sales tax

Hello, Sam 12701.    


There are several factors on why you're sales tax isn't calculating on your sales.


First, let me share with you how QuickBooks calculates the total tax rate for each sale. Here's are those: 


  • Your customer’s tax-exempt status
  • Where you sell and where you ship
  • What you sell


Your customer's tax status may be the reason why the sales tax isn't calculating on the sales. You can check out this article on how you can determine if your sale is exempt from tax: Conducting non-taxable sales


Here's an article that will help you change the tax codes or locations on individual sales if needed for special circumstances: Set up sales tax in QuickBooks Desktop Point of Sale


Additionally, I suggest checking out BlackRock-Business shared videos to learn how QuickBooks calculate the sales tax. 


Keep me posted if you have any other concerns or questions. I’ll be right here to assist further. Have a good one and stay safe!

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