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jnickell1013
Level 1

company wont open on desktop

I have a few companies in quickbooks all open but 1 just hangs and never gets to the log in screen have tried tool doctor no luck any suggestions

2 Comments 2
4Gal
Level 10

company wont open on desktop

Which QB Desktop year version do you have?

 

RheaMaeH
QuickBooks Team

company wont open on desktop

Hi there, jnickell1013. I understand how frustrating it can be when you are unable to access your company file on QuickBooks Desktop. Let me share some troubleshooting steps to resolve this issue.

 

First off, we need to ensure that QuickBooks Desktop is updated to its latest release. This process fixes minor bugs and program issues that might have prevented you from opening the company file.

 

Once done, open the company file to see if you're able to do it successfully. 

 

If you still can't open it, you can suppress the QuickBooks application by following these steps:

 

  1. Press and hold the Ctrl key, then double-click the QuickBooks Desktop icon.
  2. Don't release the Ctrl key until you see the No Company Open window, QuickBooks freezes or gives you an error.
  3. Select a company file, then choose Open.

 

Just in case the issue persists, you can repair your QuickBooks Desktop software.

 

Here's how:

 

  1. Run a repair to replace all damaged installation files.
  2. Start QuickBooks Desktop and open your data file.

 

You can also check out this article for additional options and troubleshooting steps:  Can't open your company file in QuickBooks Desktop.

 

Lastly, I wanted to share this article in case you might need it in the future: Fix error -6000 when opening a company file.

 

Let me know if there's anything that I can help with when switching company files and working in QuickBooks in general. Have a wonderful day.

 

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