Continue from my first post. Tried Chrome. Received error message that "app.qbo.intuit.com is currently unable to handle this request". I need to talk with someone.

This isn't the experience we want you to have when working with QuickBooks Online (QBO), @kjstrac.

I'll ensure you'll be routed in the right direction for support to assist you with this issue about logging into QBO.

I can see that you've already experienced this issue for days. With that said, you can contact our QBO Support Team so they can investigate this issue further.

We have different ways to reach out to them. I'll guide you on how:

1. Go to the Search tab and click Contact Us.
2. Enter your question and select Continue.
3. Review and choose from the following: Have us call you and Chat with us.

You can check their support hours from this article so they can address your concerns promptly.

Furthermore, I've also added an article in case you need help managing your billing information in your QBO account: Manage billing, payment, and subscription info in QuickBooks Online.

You can always get back here in the Community space if you need help with your QBO account. Take care always, and have a nice day.

RE: This isn't the experience we want you to have when working with QuickBooks Online

And yet it is the one you deliver. Why is that?