I am having trouble converting a QBB file to QBW. It opens the QBB file and then when it asks me where I want to restore the file the dialog at the bottom does not include the name of the file. It only shows up as *.QBW. When I add the name I want for the file, nothing happens.
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Hi there, @jantco. Let me help you on converting and restoring your backup file.
Before restoring your data in QuickBooks Desktop (QBDT), I recommend updating the system to the latest release to make sure that it will convert your .QBB file to .QBW. After that, let's continue to restore your backup file (QBB file).
If the issue persists, I suggest checking this article to help you resolve issues restoring your QBB file data: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
Additionally, I recommend viewing the File types and extensions used by QuickBooks Desktop article to learn more about the different system file types to store different kinds of data.
For further assistance when it comes to restoring your QuickBooks Desktop company file data, you can reply to my post and enter your concerns. I'm here to help you.
I'm QB enterprise 24. I follow these steps, dialog box shows .qbw, but when the process is complete there is no .qbw file. only my original qbb remains. I go to file explorer and no qbw where I said restore to, and in quickbooks "no company open" page only shows the .qbb version I was trying to restore from. thoughts? thank you!!
I appreciate you sharing your experience restoring your company and following the steps provided by my colleague above, Dsto. I'll give other resolutions to help you find your company file in QuickBooks Desktop.
Start by finding the file using a wildcard search on your computer's server for all company files. Ensure you prefix the file extension with an asterisk (*) to guarantee the search functions properly.
When looking for QBDT files (.QBW, QBB, QBM, QBI, etc.) in your file explorer, using wildcards can help. For instance, searching "*.QBW" will show all QuickBooks company files.
Once the file is shown in the File Explorer, you can relocate it to a more accessible folder. Please make a note of the file's location and proceed to solution 2 in this article: Company file is missing or cannot be found.
If you are unable to locate the file, consider reaching out to your IT specialist for assistance in locating your QBW file.
Additionally, see this page for your guidance in resolving issues with opening your company files or QuickBooks Desktop account: Can't open your company file in QuickBooks Desktop.
If you have any remaining concerns regarding your company file in QuickBooks Desktop, I am here to help. I'd be happy to assist you again.
Once you have finished restoring the *.qbb file, does your company file open without any issues?
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