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KBurden
Level 2

Copy of canceled check in new QuickBooks Bill Pay

Has anyone been able to get a copy of a canceled check (i.e. one that shows the back of the check to know who deposited it) with the new QuickBooks Bill Pay system?   The payment detail page in QuickBooks shows the payment as completed but we have several vendors telling us they never received the check.   There is no way in QuickBooks to see an actual copy of the check.   We have been on chat and phone with customer support multiple times (sometimes for hours at a time) and cannot get an answer.

2 Comments 2
ZackE
Moderator

Copy of canceled check in new QuickBooks Bill Pay

Thanks for getting in touch with the Community, KBurden.

 

I can certainly understand how an ability to obtain a copy of cancelled checks could be useful and have submitted a suggestion about it as of today.

 

You can also submit your own feature requests while signed in.

 

Here's how:

 

  1. Use the Gear icon, then go to Feedback.
  2. Enter your suggestion(s) in the Have feedback? window.
  3. If necessary, attach a file with your Camera icon.
  4. Select Next.

 

Your feedback's definitely valuable to Intuit. It will be reviewed by our Product Development team and considered in future updates. You can stay up-to-date with the latest news about your product by reviewing Intuit's Product Updates webpage.

 

I've also included a detailed resource about working with QuickBooks Bill Pay which may come in handy moving forward: Learn about QuickBooks Bill Pay

 

I'll be here to help if there's any questions. Have a great Wednesday!

KBurden
Level 2

Copy of canceled check in new QuickBooks Bill Pay

I have submitted this in QuickBooks through the feedback option multiple times.

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