Has anyone been able to get a copy of a canceled check (i.e. one that shows the back of the check to know who deposited it) with the new QuickBooks Bill Pay system? The payment detail page in QuickBooks shows the payment as completed but we have several vendors telling us they never received the check. There is no way in QuickBooks to see an actual copy of the check. We have been on chat and phone with customer support multiple times (sometimes for hours at a time) and cannot get an answer.
Thanks for getting in touch with the Community, KBurden.
I can certainly understand how an ability to obtain a copy of cancelled checks could be useful and have submitted a suggestion about it as of today.
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Your feedback's definitely valuable to Intuit. It will be reviewed by our Product Development team and considered in future updates. You can stay up-to-date with the latest news about your product by reviewing Intuit's Product Updates webpage.