Hello there, alzuleycha. Glad to have you here.
If these are interest or bank charge that's creating a duplicate in your reconciliation, you can fix this by following the steps below:
- Go to the Gear icon. Then, select Reconcile.
- From the Account drop-down menu, choose the appropriate bank account.
- Select Resume reconciling.
- Select the bank fee or interest income, then Edit.
- Make sure to correct the entry.
- Then, click Save and close or Save and new.
You can check this article for an additional guide: Interest or bank charge shows up twice when reconciling and in the register.
If the other transaction is incorrect which should not show to your checking account, you need to void the deposit recorded in the system.
For additional information, you can read visit these articles to learn more about the reconciliation process and how to fix issues during the process of reconciling account in the program:
Visit here again if you have other concerns. Take care and stay safe always.
