A check payment was entered to pay a vendor and was somehow duplicated. An incorrect customer account was selected by mistake on one of the duplicate entries. (The payment was made from a bank ACH account so the vendor did receive the payment as it should have). However, QB has the payment recorded to the customer account cleared and reconciled while the correct entry for the vendor is uncleared. Both entries are in a closed period. How do I make this correction?
1. I cannot reassign the customer account to the vendor since the entry is locked in a closed period.
2. Deleting is not an option.
3. The correct entry is entered but not reconciled.
