cancel
Showing results for 
Search instead for 
Did you mean: 
KDAceSvc
Level 1

Credit card payments

We are using QB Desktop.  We recently started using the credit card link in QB to allow customers to pay their invoice with a credit card using the link attached with the invoice.  We get the email stating credit card payment has been received, and is being processed.  However, when we have multiple invoices for the same amount, it is difficult to determine what invoice is being paid.  Sometimes the names on the credit cards don't coincide with the company name or a recognized associate of the company.  How can I tell what invoice is being paid?

1 Comment 1
KimberlyS
QuickBooks Team

Credit card payments

I appreciate you visiting the Community, KDAceSvc.

 

I can share information to help you determine which invoice was paid with the payments you received through a credit card.

 

Please know that once you process an e-invoice with QuickBooks, invoices are automatically marked as paid when the customer pays their invoices. You can also allow QuickBooks deposits and record customer payments where you need to enable automatic matching from your settings.

 

Here's how:

 

  1. Proceed to the Banking menu.
  2. Choose Record Merchant Service Deposits.
  3. Click on Change your deposit settings.
  4. Turn on the Auto match & record setting.
  5. Select Save once done.

 

Moreover, proceed to Step 2 in this article to review the automatic bank deposits and compare your statements: Automatically record QuickBooks Payments bank deposits in QuickBooks Desktop.

 

On the other hand, you can visit this material to learn more about customer payments' deposit speed: Find out when QuickBooks Payments deposits customer payments.

 

Keep us updated on this post if you have additional questions managing customer payments or other related concerns with QuickBooks Desktop. I'm always around to help.

Need to get in touch?

Contact us