Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowI last entered my credit card transactions, reconcilled and paid the total amount due. I just added new transactions, (the old transactions were checked in the register and a payment was listed) and the total is matching my current statement. when I went to reconcile, the beginning balance was from my old statement that I had already paid?! What did I do wrong?
Let me help you trace where this discrepancy is coming from, @trtexcavation.
We can run a Previous Reconciliation Report in QuickBooks Desktop. This way, we can find out why the beginning balance is still showing the same amount after you reconcile it. Here's how:
To get more info and narrow in on specific details, you can customize this report.
You can also run a Reconciliation Discrepancy report. This report shows any transactions that were changed since your last reconciliation. Just follow these steps:
In addition, I've also added an article on how to fix beginning balance issues in QuickBooks Desktop.
You can always post here if you have more questions. QuickBooks Community is open 24/7 to provide you further assistance.
I just uploaded the report - can you tell what I did wrong? Let me know if you don't get it.
I also ran the discrepancy report and it's at 0?
Hello @trtexcavation,
Your ending balance is your beginning balance in your next reconciliation period. Your beginning balance becomes incorrect if you've voided, deleted, modified, or cleared your previously reconciled transactions.
Please refer to this handy article for more information about fixing beginning balance issues in QuickBooks Desktop.
If you have other questions or concerns, please don't hesitate to swing by anytime. The Community is always here for you. Thanks for posting and have a wonderful day ahead.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.