Hello there, @mrsstoll.
I'll help you give your student a refund or a credit and record it in QuickBooks Desktop.
You can create a credit memo or refund check. Follow the steps below.
- Go to the Customers menu. Select Create Credit Memos/Refunds.
- From the Customer:Job drop-down, choose your customer.
- Type in the items you're giving a credit for, then hit Save & Close.
Once done, you can choose from the following to handle the credit.
- Retain as an available credit.
- Give a refund. You can issue a refund in cash or check.
- Apply to an invoice.
For the detailed process of each option, you can read this article: Give your customer a credit or refund in QuickBooks Desktop for Windows. Go to Step 2 and check each way.
Finally, I'm also sharing these guides to understand your QuickBooks Desktop reports and how you can customize them:
Feel free to click the Reply button below if you have questions about giving a refund or credit memo. I'm always here to help. Have a great day.
