Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowHi,
I am searching a way on how to do the correct way on how I can do a bill credit. My business is ecommerce and I do have inventories. When I purchase from my vendor sometimes the items have been returned or sometimes we never got the items. This happened almost everyday but I am still don't know how to properly mark the credit. We used a third property on paying our Purchase Order meaning where using credits on paying our vendor. On my bank statements it shows a direct deposit credit from the third party (credit company) not from my vendor. I am confused on how to mark it on my quickbooks desktop because I also want to properly mark the inventory back as well as the direct deposit from the credit company. Can someone help me on how to do it? Thank you.
Thank you for posting here in the Community, @Navid1.
Let me walk you through the process of entering vendor credit in QuickBooks Desktop (QBDT).
Beforehand, you’ll have to record a deposit of the vendor check. To do so, here’s how:
Once done, you can record a Bill Credit for the returned items. Then, Link the deposit to it by following the steps outlined in the Scenario 2: The vendor sends you a refund check for returned inventory items in this article: Record a vendor refund in QuickBooks Desktop
In case you need help with what report to utilize for your vendors, customers, and other financial data, you can check out this article to help you familiarize how to use the Reports feature effectively: Understand reports
Feel free to get back if you have further concerns with your vendor transactions. I’m just one post away from assisting you. Stay safe!
Hi RoseJillB,
Thank you for your help. Yes, I am doing that process but it just zero out the A/P but the charges from the credit company going to our bank account is not recorded. It only record the deposit going to our bank but how I can record the charges of that deposit from credit to bank account? Should I need to create credit card charges but how I'm going to show that credit card is paid without double posting on our bank account? Please help. Thank you.
Hey again, @Navid1.
I appreciate you coming back and giving us more information.
In your situation, I suggest reviewing this article about credit card accounts: Set up, use, and pay credit card accounts.
If this guide doesn't provide you with an answer, consulting with your accountant will be the best next route. They'll be able to give you advice to help your business.
I hope these details get you in the right direction to get this resolved. I'm only a post away if you need me again. Take care!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.