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I wrote a customer refund check, but we only use QB for bookkeeping. How do I record the refund if I'm not having QB actually write the check.
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I’m here to help you record this customer refund in QuickBooks, @ledoffice.
Thanks for reaching out to the Community. QuickBooks Desktop makes it easy to give money back or credit to your customers.
To enter a refund in the program, you’ll want to create a credit memo then choose Give a refund. As this is how to handle the said credit. Here’s how:
You might want to visit this article about recording refunds received from a vendor in QBDT. It has recommended steps depends on the scenario.
I'll be happy to help if you need any further assistance with this refund matter or anything else. Just leave me a message, and I’ll make sure to get back a soon as I can. Have a great day!
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Thank you, MadelynC! This worked for me!
You’re most welcome, @ledoffice.
Thanks for updating me. It's my pleasure to be of great help.
If you have any questions or concerns with QuickBooks, please don’t hesitate to let me know. I’m always here for you. Take care!