Created with Sketch.Learn about PPP and Loan Forgiveness, stay informed with the latest changes.
Created with Sketch.Questions about how to close your books for 2020? Visit our Year End Resources page.
Created with Sketch.New to QuickBooks or using a new product? Visit our Get Started resource page to help you get going.
Created with Sketch.Need to make changes to your account? Visit the Account Manager Portal.
cancel
Showing results for 
Search instead for 
Did you mean: 
Level 1

Customers can not open view pdf invoices

This is happening more and more

 

i now have 3 customers that can not view my invoices that quickbooks sends 

 

not private people one us a big car main dealership 

 

it us embarising and a pain to resolve 

 

am I going to have to leave quickbooks? 

3 Comments
Level 6

Customers can not open view pdf invoices

 
Level 6

Customers can not open view pdf invoices

Hi @Apples24  , for further i prefer to check it first on own email (sent to your email with Cc), to make sure it would view or not. Or download the invoice then sent manually, even though you still fill email line when create invoice so you could mark them as paid. 

Level 1

Customers can not open view pdf invoices

Happened again today I find myself sending it a couple times to no joy and end up having to screenshot the page and sending them that

 

its very unprofessional and it can’t be anything I’m doing as quickbooks does it all!!

 

 

can anyone recommend another similar type app etc as I think I’ve had enough not been with quickbooks prob 2 years this can’t keep happening 

 

lee applin

Need to get in touch?

Contact us