Customizing Width of Bill-To Address Box - for invoices that will be printed

SqueegeeArtist · ‎April 02, 2025

Many of our customers still prefer to receive their invoices by postal mail. If the customer's business name and/or address is on the long side, the text wraps for the printed version which makes the address difficult to fit in a double window envelope. [Examples show a fictitious name -- but we do have customers with long business names similar in number of characters].

Bill - To Address Box in invoice creation phase

Above is an example of the invoice creation phase -- the name and street address fits in the box when creating an invoice. And the Zipcode+4 also fits.

Bill - To address box in pdf file ready to be printed. (This fictitious address takes 6 lines instead of 3)

But here is how that address looks when it is printed (screen shot from pdf file ready to be printed).

My questions:

Can the width of the printed address box be increased somehow in custom style option?
Or is there a template that would allow a longer business name or address?

Any other suggestions in how to adjust/customize this so that the printed invoices still look professional. (I was able to do this in Desktop have not figured out how to do this with QBO).

Thank you for your help.
Audrey

AdonL

Thanks for reaching out about customizing the Bill-To address box width on your printed invoices, SqueegeeArtist. We love that you're looking for ways to make QuickBooks work even better for you and your customers.

We hear you on the challenge with longer addresses in the current layout. While the address box size is currently fixed in our design to keep things consistent for most users, we're always looking for ways to improve.

Thus, we suggest sharing your idea directly with our product engineers. They regularly review these suggestions to help shape future updates. Your idea could be the next feature. Here's how to submit your feedback:

Log in to your QBO company on a web browser.
Click on the Gear icon and select Feedback under Profile.
Enter your comments or product suggestions. Then select Next to submit feedback.

You can also track the status of your input via the QuickBooks Online Customer Feedback link.

Additionally, I'm providing this article to help you streamline your process when your customer pays you. It covers everything from account setup to customizing payment options, ensuring you can easily manage all your sales channels within QuickBooks: Receive and process payments in QuickBooks Online with QuickBooks Payments.

Your feedback is gold to us, and we're thrilled you're using QuickBooks to keep your invoices running smoothly. If there's anything else we can help with, give us a shout in the comments below. Stay active and safe!

SqueegeeArtist

Thank you for your reply. I do understand that the design is mostly created for the users who send invoices and other sales options via email or text.

To summarize your answer to my questions:

The Bill To Box width is not customizable.
Question about another template option was not directly answered -- so I assume there is not a template for printed invoices.

While I understand that Quickbooks Online/Intuit desires more invoices to be sent by email/text and pay by credit card etc. -- this usually means more revenue for QB. Realistically, not all of QBO users have customers that desire to pay their invoices with credit card or ACH or to receive invoices electronically.

As for feedback -- I have done that and will continue.

Topics

Training

Community

Resources

Customizing Width of Bill-To Address Box - for invoices that will be printed

Customizing Width of Bill-To Address Box - for invoices that will be printed

Customizing Width of Bill-To Address Box - for invoices that will be printed

Need to get in touch?