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tgsinc12
Level 1

Deleting customers that have not purchased from us in 10 years

We have had QB Point of Sale for 16 years. How do I delete those customers that have not purchased from us for the last 10 years?

 

1 Comment 1
JanbonN
QuickBooks Team

Deleting customers that have not purchased from us in 10 years

Welcome to the Community, @tgsinc12. I've got the steps for deleting your customer in QuickBooks Point of Sale.

 

Here's how: 

 

  1. Select the customer record you want to delete from the customer list.
  2. Choose Delete from the I Want To dropdown.
  3. A message pop-up will show.
  4. Click Delete to confirm the deletion.

 

Please note that you can't delete a customer with a non-zero account balance. To delete such a customer, reduce the balance to zero by taking a payment on the account.

 

Additionally, you can refer to this article if you need help with your Point of Sale: Get help with QuickBooks Point of Sale Frequently Asked Questions.

 

Don't hesitate to post your concerns here in the Community. We're available 24/7 to provide you with the assistance you need. Have a great day ahead.

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