cancel
Showing results for 
Search instead for 
Did you mean: 
Mebs1
Level 3

Deposit

Hello,

My client has made a deposit, I know how much was deposited in checks and cash. The checks were put in QB as undeposited funds, same for part of the cash. But I don't know if the rest of the cash was entered and wrongly put under "credit card" or if it wasn't.

How do I match it to the transactions with some of them missing?

 

Thank you,

Solved
Best answer September 30, 2022

Best Answers
TirzahC
QuickBooks Team

Deposit

I've got you on how to correct deposit entries, Mebs1.
 
Each account type has its own account register. Let's run a Deposit Detail report first, to review all bank cash deposits.
 
1. Go to Reports on the left panel.
2. Type Deposit Detail in the search field.
3. Select the Report period you want to run.
4. Click the Run report button.
 
If they're missing, there are some things that I'd recommend checking. First, it would be good to confirm that they're in the account by selecting Go to Register on the Banking page
 
We can verify that they're not match to another downloaded transaction. There will be two green squares in the Reconcile status column if they've been match. Additionally, an R will signify that it's reconciled. Both of these will prevent a transaction from being able to match.
 
Otherwise, if you already added or match it, we can undo them to be able to change it.
 
First off, let's undo the acceptance of your transactions from the Reviewed tab. Then, edit the category in the Review tab. Here's how: 
 
1. Go to the Reviewed tab on the Banking page.
2. Locate and check the boxes for the transactions you want to edit.
3. Click the Undo button under the Action column. You can also find the Undo button at the top of the Date column for many selections.
 
All Undo transactions are now moved back to the For Review section. We can now edit the category from there. Here's how: 
 
1. In the For Review tab, locate and select the transaction to open it.
2. Select the Category or Match drop-down list and select the new category from the list.
3. Click Add to accept the new category and add the transaction.
 
Once your transactions categorized, we can now reconcile your account in QuickBooks. We can check out this article: Reconcile an account in QuickBooks Online.
 
For more details about categorizing bank transactions, please refer to these articles:
 
 
Let me know if you have questions in editing the categories of your transactions in the Reply below.

View solution in original post

3 Comments 3
TirzahC
QuickBooks Team

Deposit

I've got you on how to correct deposit entries, Mebs1.
 
Each account type has its own account register. Let's run a Deposit Detail report first, to review all bank cash deposits.
 
1. Go to Reports on the left panel.
2. Type Deposit Detail in the search field.
3. Select the Report period you want to run.
4. Click the Run report button.
 
If they're missing, there are some things that I'd recommend checking. First, it would be good to confirm that they're in the account by selecting Go to Register on the Banking page
 
We can verify that they're not match to another downloaded transaction. There will be two green squares in the Reconcile status column if they've been match. Additionally, an R will signify that it's reconciled. Both of these will prevent a transaction from being able to match.
 
Otherwise, if you already added or match it, we can undo them to be able to change it.
 
First off, let's undo the acceptance of your transactions from the Reviewed tab. Then, edit the category in the Review tab. Here's how: 
 
1. Go to the Reviewed tab on the Banking page.
2. Locate and check the boxes for the transactions you want to edit.
3. Click the Undo button under the Action column. You can also find the Undo button at the top of the Date column for many selections.
 
All Undo transactions are now moved back to the For Review section. We can now edit the category from there. Here's how: 
 
1. In the For Review tab, locate and select the transaction to open it.
2. Select the Category or Match drop-down list and select the new category from the list.
3. Click Add to accept the new category and add the transaction.
 
Once your transactions categorized, we can now reconcile your account in QuickBooks. We can check out this article: Reconcile an account in QuickBooks Online.
 
For more details about categorizing bank transactions, please refer to these articles:
 
 
Let me know if you have questions in editing the categories of your transactions in the Reply below.
Mebs1
Level 3

Deposit

My apologies for the late answer, thank you for your help!

ZackE
Moderator

Deposit

Thanks for getting back with the Community, Mebs1.

 

I'm happy to hear TirzahC was able to help with reviewing bank deposits, confirming if they've been matched, and how to undo matches to make corrections.

 

You'll also be able to find many detailed resources about using QuickBooks in our help article archives.

 

Please feel welcome to post a reply here or create a new thread if there's ever any questions. Have an awesome Monday!

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us