Desktop Bill Pay feature

Thanks for getting in touch with the Community, cm106.
 

Paying bills in QuickBooks is either done through your financial institution, or through Melio. You'll need to identify which service you're paying bills through, then get in touch with them to discuss how you can go about cancelling the online payment services you have through them.
 

If you're using Bill Pay powered by Melio, they can be reached while within Bill Pay.
 

Here's how:
 

1. While in Bill Pay, click Need Help? on your header.
2. Select Send us a message in the chat dialogue that opens.

Be sure to check their support hours so you'll know when agents are available.
 

I've also included a couple detailed resources about working with Bill Pay which may come in handy moving forward:
 

• Pay bills
• Use Online Bill Pay with your financial institution

Please feel welcome to send a reply if there's any additional questions. Have a lovely Wednesday!