Dialog box

This isn't the experience we want you to have, dawnachase.

There are several causes of Unrecoverable Error, the most common of which are as follows:

• Missing Windows or QuickBooks updates
• Damage to your data
• Computer issues
• Program code needs repairing

I know you've spent hours with our support team and you're still experiencing Unrecoverable Errors. Depending on the codes, there are several ways to resolve that error. It would be helpful if you could share a screenshot of the error you're experiencing. This can help us determine the best course of action to fix it.

In the meantime, let's ensure your QuickBooks Desktop is updated to the latest release and there isn't any pending windows update on your computer. I also encourage you to review the following articles below and check for the troubleshooting that you haven't done yet with our support team:

• Unrecoverable Error: General Troubleshooting Steps
• Repair your QuickBooks Desktop for Windows
• Fix data damage on your QuickBooks Desktop company file

I'm also including this resource to help you fix the problem when you can't open your company file for future reference: What to do if you can't open your company file in QuickBooks Desktop.

I'm always here if you need further assistance resolving the Unrecoverable Error. I'll keep an eye on your response. Have a great day.

The box was not there when I opened my QuickBooks yesterday.  I am hopeful that it stays that way.  Thank you for the information above, but I have gone through all of that several times with support.  I am not sure what was happening, but for the time being appears to have self corrected.

Thank you!