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ScarNegie
Level 1

Disable "Have a Question?" Window

How do you get rid of the "Have a Question?" windows that appears every time you open the software?

 

We've tried disabling pop-up ads in the QuickBooks preferences, but that has not helped.

2 Comments 2
JeveeAdvin__la
QuickBooks Team

Disable "Have a Question?" Window

Hi there, ScarNegie. The "Have a Question?" and similar pop-ups in QuickBooks persist because they are hard-coded as default features intended to guide users and promote additional Intuit services.

 

To clear this notification, click the X mark button, usually found in the upper right corner of your screen. This action will help you regain clarity and keep your workspace organized.

 

I recognize how helpful it can be to maintain an organized and distraction-free workspace while using QuickBooks. With this in mind, I highly encourage you to share your feedback and suggestions directly with our Product Development team.

 

Here’s how:

 

  1. Go to the Gear icon in the top right-hand corner.
  2. Press the Feedback option.
  3. Enter your suggestions.
  4. Tap Next to submit them successfully.

 

If you have any additional concerns, please share them with us.

Janiqueca_T
QuickBooks Team

Disable "Have a Question?" Window

Hi ScarNegie,


I just wanted to follow up to check if the resolution we provided helped resolve your issue.


Please let us know if everything is now working as expected or if you’re still experiencing any problems.


We’ll be glad to assist further if needed.

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