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sharron-mathis
Level 1

does anyone have problem w the left side disappearing and the inability to enter transactions. So disappointing as this is a side business and qb isnt avail to help

This has been a reoccurring problem but I can only enter on QB off hours. I got a little time Thurs with no trouble and an hour today then it happened again
1 Comment 1
RogelioL
Moderator

does anyone have problem w the left side disappearing and the inability to enter transactions. So disappointing as this is a side business and qb isnt avail to help

I'd love to assist you here, Sharron. However, we've received similar reports about the issue with the disappearing left sidebar. To address this promptly, allow me to route you to our support team.

 

I understand you've already contacted them, but getting in touch again is the best approach for now. They possess specialized tools and expertise to collect additional information and help resolve your issue.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Click (?) Help.
  3. Choose the Search section, then enter your concern.
  4. Once done, click Contact Us.

 

Moreover, to learn when to contact them, please refer to this article: Get help with QuickBooks products and services.

 

Additionally, you can check out these articles to learn how to manage your transactions:

 

I appreciate your patience and cooperation as we address your concern. If you have any other issues or further questions, please get in touch. We're here to support you.

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