DigiPass might be a security measure implemented by your financial institution, finance225. We suggest reaching out to them to confirm if DigiPass is required for updating bank information in QuickBooks Online (QBO).
Since QuickBooks relies on your bank's security measures, it's important to verify the necessity of DigiPass directly with your bank. You can then visit their website to check its use and review your account settings. If preferred, you can also check for options to disable this.
If you're able to access your account through your bank's website without it, you can contact our QuickBooks Live Support team to further investigate why you're required to use DigiPass when updating your information in QBO. Here's a guide to complete the procedure:
- Log in to your QuickBooks Online (QBO) account and go to the Help (?) menu.
- Select the Search tab.
- Enter a brief description of your concern in the Search field or click the Contact Us button directly.
- Choose a way to connect (Schedule appointment, Have us call you, or Chat with us).
Once your connection is restored, your recent transactions will automatically download. Categorize and match them to your existing entries to avoid duplicates and efficiently keep track of your business's growth and activities, ensuring everything is accurate.
If you have clarifications or questions concerning your bank connectivity and transactions with QuickBooks, just let us know in the comments. We'll make sure to respond as soon as possible.
