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3MD
Level 1

Does anyone know if there is a way to change the system cut off time for QuickBooks online?

I work from home in the EST time zone and work late doing invoicing but once I reach 8PM any invoices I process past that are generating as past due.  I don't want to change every invoice I generate so I'm hoping that there is a cut off time somewhere in settings that I can just extend out so that everything I generate in that day (at least up until midnight) doesn't print "PAST DUE" on it.

 

Thank you so much!!

Carolyn

4 Comments 4
JeraldR
QuickBooks Team

Does anyone know if there is a way to change the system cut off time for QuickBooks online?

Currently, QuickBooks doesn't have the settings to cut off time, 3MD. QuickBooks only follows the timestamp in Pacific time. I'll provide a workaround below for what to do so that the invoice will not show as past due.
 

To avoid generating them as past due, you can manually adjust the date on their invoice. For example, when I create an invoice at 9 PM on May 20th, I would change the invoice date to May 21st. It ensures the system doesn't incorrectly mark the invoice as Past Due. 
 

Moreover, you can change the look of your invoices if you want a professional-looking format in QuickBooks Online.
 

Additionally, there is an easy way to remind your customers about invoice due dates, either automatically or manually.
 

If you have any other questions about invoices in QuickBooks Online, let us know in the comments below. Your thoughts matter, and I'm here to help you. 

3MD
Level 1

Does anyone know if there is a way to change the system cut off time for QuickBooks online?

I know the work around, thanks - but that doesn't help me much.  I can generate 50-100 invoices late in the evening and I don't want to have to change the date on each and every one which is why I was hoping for a simple solution of just adjusting a system cut off time...here's to hoping for the ability to do so in the near future

ArielI
QuickBooks Team

Does anyone know if there is a way to change the system cut off time for QuickBooks online?

I appreciate you sharing this concern in The Community forum,@3MD. I understand how the current system's limitations can be challenging for your invoicing process. Currently, QuickBooks Online (QBO) does not offer the functionality to change the system cut-off time.

 

We actively strive to improve our platform as it helps us prioritize new features that can enhance user experience. I encourage you to submit this suggestion by sending feedback so that our product engineer can consider adding this to future updates.

 

  1. Go to the Gear icon and click the Feedback option.
  2. Type in your comments or product suggestions.
  3. Click the Next button to submit feedback.

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You can also review our QuickBooks Online Feature Requests website for any request updates.

 

Our development team regularly reviews customer suggestions and this could be a great opportunity to let them know directly about your specific needs.

 

Additionally, you can run invoice reports to get a comprehensive view of all the invoices generated. This allows you to monitor and review the status of each invoice, including their creation and due dates.

 

I hope the provided suggestions will help ease the invoicing process and make late-night workflows more manageable for you. Please don't hesitate to click the Reply button if you have further questions. We're here to support you every step of the way.

BigRedConsulting
Community Champion

Does anyone know if there is a way to change the system cut off time for QuickBooks online?

@JeraldR 

RE: QuickBooks doesn't have the settings to cut off time, 3MD. QuickBooks only follows the timestamp in Pacific time.

 

That is objectively bonkers. The world does not do their books on Mt View, CA time.

 

I'll add this to my long, long list of reasons QuickBooks Desktop is better than QuickBooks Online. Near the top.

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