Thank you for sharing the steps you've taken to record your items in QuickBooks Online (QBO), freakgrl01. I'm here to connect you with the right team who will assist you further.
I recommend reaching out to MyWorks for clarity on how the syncing process works for WooCommerce data with QBO. Their expertise will provide you with a detailed explanation and guide you toward a resolution. It would also be beneficial to share the steps you’ve taken to record the items, as this will give them a better understanding of the issue.
Also, here's an article about removing unused items in QBO: Remove a product or service in QuickBooks Online.
Additionally, you can run inventory reports to get a comprehensive overview of your item's status.
Feel free to return to this thread if you have further concerns regarding your inventory quantities in QBO, freakgrl01. We’re here to assist you in any way possible.