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Asantangelo
Level 1

Duplicate invoice feature not working (16MAY2025)

 
1 Comment 1
GianSeth_A
QuickBooks Team

Duplicate invoice feature not working (16MAY2025)

Have you received any error messages or prompts when creating a duplicate invoice? Asantangelo. It happens when the page needs to update and refresh.

 

In the meantime, I recommend using an incognito browser. This mode doesn't use any stored data, which helps us find problems related to the browser.

 

Here are the shortcut keys:

 

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Option + P

 

Additionally, switch back to your default browser and clear the cache to refresh the system, allowing you to start anew. However, if it still exists, you can use other compatible browsers.

 

Moreover, to set down customer payments and invoices. Check out this article for a guide: Record invoice payments.

 

If you have more questions about invoices and require further assistance. Comment down in the reply section below, we're always here to help.

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