Editing a Service Item, Quickbooks Online fails to Save and generates error message.

Thank you for taking the time to share the error message you encountered, NPOA.

You'll have to contact our live support team directly. Our live representatives have the necessary tools to assess your situation securely and guide you through the next steps:

Here’s how you can easily reach them:

1. Go to the Help icon in the upper right corner.
2. Select the Search tab and hit Contact Us.
3. Click the Ask about something else tab.
4. Key in your concern and hit Continue.
5. Choose a way to connect with us:
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   • Chat with us - Start a conversation with a support expert.

Check out their support hours to determine their availability.

Lastly, I'd like to share articles that provide tips on organizing your products and services:

• Add a sales tax category to products and services
• Group products and services into different categories in QuickBooks Online

Our live representatives are ready to assist you with the next steps. If you have any follow-up questions, please feel free to leave a comment below.

Having the same issue, very fustrating. Support says it's a know issue.