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Join nowRunning the Ingenico lane / 5000 with QB POS 19 R5. Is it possible to have customers sign on the pin pad? Currently we are printing 2 receipts and having them sign 1. Thought that with the lane / 5000 we should be able to capture the signature electronically and just print 1 receipt. Don't know if it just isn't able to do this or if I have a setting or driver not configured properly.
While this model pin pad does have that capability, Quickbooks point of sale does not utilize it. That would be very nice, but it is not implemented.
Peter Eastvold
BlackRock Business
Do you think that qbs will release a version that will have a capture signature on the lane 5000 ?
We appreciate your suggestion, coverstitches.
You can send a feature request directly to our product engineers to improve your experience while using QuickBooks. Here's how:
Aside from that, you can also search for a third-party application that can capture signatures on the Lane 5000.
I also recommend visiting our Firm of the Future page. From there, you can view the future developments of our products.
Additionally, encourage checking our Help articles page to learn some tips and tricks in managing your QuickBooks account. This page contains resources that you can read in completing your tasks.
In case you'll need assistance in dealing with QuickBooks tasks, don't hesitate to get back on this thread. We're always here to help you.
Thanks. I had the same question. The device cam with a terminal stylus pen. Following...
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