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I've read through the various threads regarding PDF printing issues within QuickBooks. We're having issues printing or emailing invoices from QB. We received the following message when we attempted to do either:
When I was able to save it as a PDF, it was only the top left corner of the invoice form. I started the QB Tool Hub and selected the PDF & Print Repair tool, which said it completed successfully. I attempted to print/email again, which resulted in the same error. I rebooted the machine, and now I can print successfully, but I still can't email the invoice.
I went through the other solutions:
- Temp folder permissions; all users had Full Control already
- Create a notepad test file and print to XPS; successful
- Print Spooler Service; already set to Automatic.
I'm at a loss to understand how a function that was working fine on Sunday suddenly doesn't work. The laptop has not rebooted for three days, and no OS updates have been applied since QB was last used. I can't tell if QB updates were made overnight.
Any assistance above and beyond what I've already attempted would be greatly appreciated. TIA
