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TSP172
Level 1

Emailing Invoice with high priority

How can I email my customer Invoices with "High Priority", so they see it is important to open immediately?

Solved
Best answer May 11, 2024

Best Answers
ChristieAnn
QuickBooks Team

Emailing Invoice with high priority

Hello there, TSP172.

 

Directly emailing invoices to a customer with "High Priority", so they appear on their end that is important to open immediately is currently unavailable in QuickBooks. However, let me provide alternative steps to ensure you can achieve your goal.

 

I recommend including an indication in the Subject field that the transaction or email is a high priority so the receiver will know that they need to attend to it promptly.

 

Here's how:

 

  1. Select Invoice under the + New button.
  2. Click Add customer and choose a customer from the dropdown list. Make sure all of their info is correct, especially their email address.
  3. Fill in the other needed information.
  4. select Review and send to email the invoice to your customer.
  5. Add some words or sentences in the Subject field.
  6. Select the Send invoice button at the bottom.

 

In case you need steps on how to automatically or manually send reminders to customers when your invoices are, or soon to be, overdue, you can read this article: Send invoice reminders automatically or manually in QuickBooks Online.

 

If you need further assistance or have any other questions about managing invoices in QBO, don't hesitate to add them to this thread. I'm always around to help, TSP172. Take care!

View solution in original post

1 Comment 1
ChristieAnn
QuickBooks Team

Emailing Invoice with high priority

Hello there, TSP172.

 

Directly emailing invoices to a customer with "High Priority", so they appear on their end that is important to open immediately is currently unavailable in QuickBooks. However, let me provide alternative steps to ensure you can achieve your goal.

 

I recommend including an indication in the Subject field that the transaction or email is a high priority so the receiver will know that they need to attend to it promptly.

 

Here's how:

 

  1. Select Invoice under the + New button.
  2. Click Add customer and choose a customer from the dropdown list. Make sure all of their info is correct, especially their email address.
  3. Fill in the other needed information.
  4. select Review and send to email the invoice to your customer.
  5. Add some words or sentences in the Subject field.
  6. Select the Send invoice button at the bottom.

 

In case you need steps on how to automatically or manually send reminders to customers when your invoices are, or soon to be, overdue, you can read this article: Send invoice reminders automatically or manually in QuickBooks Online.

 

If you need further assistance or have any other questions about managing invoices in QBO, don't hesitate to add them to this thread. I'm always around to help, TSP172. Take care!

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