Lets make sure that you can file your 1099s, brandystreberger.
The error can be caused too much cache or other browser issues when working in QBO. Let me share some steps that can resolve this type of error when performing a task in the program.
First, access your QBO account in a private or incognito window. You can also use other browsers if you have a different option on your computer. Use these keyboard shortcuts on how to start an incognito browsing session:
- Ctrl + Shift + N for Google Chrome
- Ctrl + Shift + P for Firefox
- Control + Option +P if you're using Safari
- Ctrl + Shift + P for Microsoft Edge
Second, log back in and check if you can e-file the forms without the error. If you're able to do that, follow the steps in this article to delete your browsing history: Clear Cache And Cookies To Fix Issues When Using QuickBooks.
Let me also share these articles for additional guidance:
Let me know if you're able to submit the form. The Community is always here if you need anything else.
