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jenop2
QuickBooks Team

Error code description, causes, solutions?

Hi there, GLORIA.

 

Can you tell us what platform you're using? Are you a developer? We just want to make sure that we're giving you the right steps and information to help you resolve the error.

 

Please reply back to us to share more details. We look forward to it. 

lsmith
Level 1

Error code description, causes, solutions?

Almost appears as if anything less than 500 is essentially a meaningless error, or?

AbegailS_
QuickBooks Team

Error code description, causes, solutions?

Hi there, @lsmith

 

I'd like to help and get this issue sorted out right away. Before we accomplish your goal, can you tell me more about the concern you initially raised?

 

Would you mind explaining your concern further? This way, I can provide you with the best fix for it. Any additional information is much appreciated. You can also provide screenshots and additional details so I can have a clearer view about this. 

 

Keep me in the loop by replying to this thread. I hope to hear from you soon. Stay safe!

Stillmank
Level 2

Error code description, causes, solutions?

This was a simple request...What is so hard about providing an error code description to your users?

SAROffroad
Level 2

Error code description, causes, solutions?

Your answer was to call support- a colossal WASTE of time!  

SAROffroad
Level 2

Error code description, causes, solutions?

Calling "support" is a HUGE WASTE OF MY TIME! Your people read from a script and have helped us further corrupt our file and dumped us on our head! A supervisor was supposed to call a week ago- not done yet!

Train your people better 

SAROffroad
Level 2

Error code description, causes, solutions?

YET MORE NO ANSWER ANSWERS! 

4Gal
Level 11

Error code description, causes, solutions?

@SAROffroad 

Did you run the Verify/Rebuild Data utility and find any error message?

 

SAROffroad
Level 2

Error code description, causes, solutions?

Hello! Yes- I ran verify. I jumped into this thread because I was looking for code definitions. Apparently code definitions are secrets never to be shared with subscribers.....

Rebuild DESTROYS my items list. QB "support" told my to manually rebuild my 7000 items! Or I could restore an old back up and reenter ALL my transactions in the last 45 days! SO MUCH HELP!!!!!

Fiat Lux - ASIA
Level 15

Error code description, causes, solutions?

@SAROffroad 

You can run the Verify/Rebuild Data utility to fix your file. What do you mean the Rebuild Data utility destroyed your Item Lists? You can contact me in private if you need help.

SAROffroad
Level 2

Error code description, causes, solutions?

We have run verify and rebuild MANY times and the rebuild SCRAMBLED my items list- I have contacted the office of the president- Totally and completely FRUSTRATED with QB!

4Gal
Level 11

Error code description, causes, solutions?

@SAROffroad 

You should contact Fiat Lux directly to seek a second opinion. The can fix company files with error messages produced by Verify Data utility.

rangegate
Level 1

Error code description, causes, solutions?

I concur.  After many years of experience in QB support for my clients.  I too am trying to get a list of error codes.  Don't know what else to say.

Heide DC
QuickBooks Team

Error code description, causes, solutions?

I'd be glad to address your concern related to QuickBooks, @rangegate.

 

Before doing so, can you tell me more information about your concern? What are the specific error codes you received? Any additional details, such as screenshots, would help me provide you with accurate information so we can check on our end if there's an ongoing investigation.

 

I'm looking forward to your reply. Have a good one.

CWM2
Level 1

Error code description, causes, solutions?

Quickbooks sucks when it comes to getting something fixed that is not working. Their support people know less than my office manager. They have problems but there’s no one to talk to that can fix the problem. Seems like they don’t care 

Chrea
Level 8

Error code description, causes, solutions?

@CWM2 

What kind of problem did you encounter?

BWright2
Level 2

Error code description, causes, solutions?

I wish I could give you an answer to  your question, but best I can do is say in the Search box at the top of the screen type in error codes and see what you can come up with. That is the only way I have ever gotten close to finding information and solutions to error codes I have received.

 

I also just wanted to add my two cents in regarding your question about anyone at Intuit actually using their software. Those that are in the support centers, I would have to laugh and say very unlikely. I currently have been battling with getting answers to an issue I am having and have gotten the answer for a solution as being void the Direct Deposit Checks that have already been paid and reconciled and reconstruct as regular checks, which I and our CPA say absolutely not to, and then as their final answer to solving issue, turn review notifications off in your backups. Those call center individuals at the 1st tier level know very little but how to type in your problem and provide the solution they are provided on a screen. On rare occasions will you get someone on the line that knows a lot about QuickBooks and can provide you a quality answer or at least move your call over to someone who knows how to fix problems or find answers. Best of luck finding answers to your question. If I happen to come across a substantial list of or article regarding error codes, I will come back and provide you a link. I am currently on a mission to find answers regarding errors I have gotten after running a rebuild.

SIAB
Level 7

Error code description, causes, solutions?

@BWright2 

You should consider using a third-party service to repair your files. They'll refund your fee if they can't resolve all the error messages. Contact @Fiat Lux - ASIA via email directly for assistance.

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