Error in bank transactions "Something’s not quite right Sorry, an unexpected error has occurred. Please try again." Have 2 open tickets with intuit. It's been two weeks.

I recognize the need to work with bank transactions so you can keep track of your finances seamlessly, jbgg. I'm here to ensure you get the information you need regarding the open tickets you have with this issue.

In this forum, please know that we cannot view updates regarding the open ticket associated with your account and concern. Therefore, I recommend contacting our Customer Support team. They have all the resources and expertise to be used to provide relevant details about the open ticket you've mentioned.

Here's how:

1. Sign in to your QuickBooks Online account.
2. Select Help (?).
3. Proceed to the Search tab and select Contact Us.
4. Pick the topic you need help with or choose to Ask about something else, then enter your concern.
5. Click on Continue.
6. Determine how you would like to connect with our support.

Also, please be mindful of their support hours to connect with them accordingly.

On the other hand, you might want to review these resources for guidance on organizing your transactions and posting them to the appropriate accounts:

• Categorize online bank transactions in QuickBooks Online
• Set up bank rules to categorize online banking transactions in QuickBooks Online

Please keep in touch if you need further assistance managing your bank transactions or other related concerns in QuickBooks Online. We're here to help.

I have the same issue. Contacting support was not helpful.  They told me I need to wait for an email.

I spent just under 3 hours with support on the second call. I had to push for a case/ticket number AND a transcript of the call. I've not been contacted by anyone since placing the first and second calls.

Here's the response I received after opening the second ticket.

An investigation was created today due to your issues with your bank transactions now appearing on QBO. Just to inform you this is an on going issue and there are other customers encountering the same issue. Our product engineers are already working on it and they will receive an update via email with regards to this.