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Let's work together to fix this error, @kvwood.
My priority is to make sure you're able to successfully get passed the error and ensure QuickBooks works as it was before.
You're prompted with the error when the system detects that the Expense account or Expense item you’re trying to manage were accidentally mark as inactive. To fix this, here's how:
If the error persist, I'd recommend contacting our Customer Care Team. They have tools to look up your account on a secured environment and check the root cause of the error prompt.
Here’s how to contact us:
You can always keep in touch with us here in the Community if you have other questions about creating billable expense. I'm always here to lend a hand.