Let's perform some troubleshooting steps to determine why you're unable to save your bills, Toni.
Let's start by clearing the cache from your browser to resolve issues such as page loading errors or formatting problems.
If you still can't save a bill, consider using a different supported browser. It will help avoid issues specific to the one you're currently using.
Check out this article for guidance on paying bills using a check, credit card, or cash: Pay bills in QuickBooks Online.
If you have additional questions about QuickBooks, click the Reply button below or post directly on the Community page. We'll respond to you as quickly as possible.
