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Buy nowWhen entering bills, we put in the Amount Due, QB put that amount on the Expenses Tab
When we go down and Enter the account and put the Amount in, the Expense tab amount Doubles
And then I switch to the items tab and back to Expenses tab, a 2nd entry shows up out of nowhere.
This has only started happening in the last two days.
Does anyone know the fix to this? It is happening on at least two of our computers.
Thank you
I can imagine how it can be to face issues when doing a task in QuickBooks, LLS-14710. Please know that I'm committed to assisting you in resolving this matter and ensuring you can smoothly enter your bills without further complications.
Consider updating your QuickBooks to the latest release to ensure you have access to the latest features, bug fixes, and security enhancements. Also, it's a good practice to create a backup of your company file before updating QuickBooks to ensure the safety of your data.
Here's how:
It's important to note that during the update process, closing all other programs running on your computer is recommended to avoid any potential conflicts.
If you're still getting the same results, don't hesitate to contact QuickBooks Support for further assistance.
Moreover, I'll add this article to see the complete list of workflows and vendor-related transactions for another task: Accounts Payable workflows in QuickBooks Desktop.
If you need additional help in handling vendor bills or any other tasks, feel free to inform me. I'm here, ready to assist you promptly.
RE: Consider updating your QuickBooks to the latest release to ensure you have access to the latest features, bug fixes, and security enhancements.
Well, the customer has already done that, and that is why they're seeing the issue. The latest release introduced this and several other bugs. I'm surprised you don't know this after several days of such posts and of other reps admitting to the issue. Do you guys not communicate?
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